Be In The Know

+ What should I expect in the first session?

The aim of the initial session is for us to get to know each other and for me to learn, in more depth, what you hope to gain from therapy. You’ll leave this session with a clear plan of how I can help you and what that help will look like. Click here for further information.

+ How many sessions will I need?

This depends on the issue bringing you to therapy. I usually recommend a minimum of six sessions for you to experience progress, but can provide a better idea following your initial session. To learn more about what to expect click here.

+ How frequently should we meet?

Regular attendance is important to ensure you fully benefit. Weekly sessions are usually recommended and, when possible, the same time will be reserved for you each week.

+ Can I work with you if I live outside the UK?

Yes. I work with clients across the UK, Hong Kong and internationally via secure online appointments. If you are based outside the UK or Hong Kong, please contact me to discuss whether I am able to provide support in your location.

+ Will my session be confidential?

I respect the boundaries of confidentiality and will not disclose information to a third party unless you have given your permission for me to do so. In rare cases, your information may be shared without your permission if there is a concern about your safety or the safety of someone else, including a child or a vulnerable adult. Full details about my confidentiality policy will be shared at the time of booking.

+ Do you accept private health insurance?

I am not a direct provider for private health insurers. However, many clients choose to self-fund and reclaim costs from their insurer. I recommend contacting your provider directly to confirm your level of cover and any documentation requirements before starting therapy.

+ Do you offer reduced-fee appointments?

I reserve a limited number of reduced-fee appointments for clients experiencing financial hardship. These sessions are offered at a 20% reduction from my standard fee and are subject to availability. If finances are a barrier to accessing support, please feel free to enquire.

Alternative options - I acknowledge that therapy can be a significant investment, and appreciate that finances may be a barrier to accessing support with me directly. In such cases, I recommend you speak with your family doctor/GP or look up your local NHS psychology service for free counselling or therapy sessions (if UK based). Alternatively, local charities and counselling training institutes often offer low/no cost therapy sessions. The MIND website offers free support and information. In Hong Kong, St Johns Counselling Service offers low cost therapy.

+ What is your cancellation policy?

Appointments cancelled with at least 48 working hours’ notice can be rescheduled or cancelled free of charge.

Appointments cancelled with 24–48 working hours’ notice are charged at 50% of the session fee. Appointments cancelled with less than 24 working hours’ notice, or missed appointments, are charged at the full session fee.

Further details will be provided before we begin working together.